Online Etrade ( E-Commerce Shoppy )

How do I Select a Product ?

If you visit our website you can view our product details with price and other required details in the Products Page. If you are satisfied with the product you can book the order with a tab “Book the Order” under every products.

How do I place an order online?

You can order online via our website, by clicking the Order Booking Page, fill up the mandatory (*) columns and place the order or you can call our Customer Services in your nearby locality (mentioned in the Contact Us Page).

Is there any hidden charge for my order?

No, all our rates are clearly mentioned in the website. Delivery charges may be extra if it is a remote place.

How can I make payment?

After placing the order, you can make payments through our Bank accounts. After filling the order form, click the “confirm the order” tab, and you can select anyone of the bank to make your payment through internet banking.

Or, you can go for cash on delivery mode where your orders will be sent through VPP. You can receive the goods and make payment.

How secure is shopping in the Online Shop? Is my data protected?

Yes, your online payment data are protected and will not be disclosed to anyone under any circumstances.

When can I receive the ordered goods?

After ordering the goods our Customer care will contact you and confirm the order. Immediately after the confirmation ordered goods will be dispatched to you.

How do I check the current status of my orders?

You can call our customer care or E-Mail us.

Can I cancel or edit the order?

Yes, but before our customer care calls you for confirmation.

Can I cancel part of my order?

Yes, but before our customer care calls you for confirmation.

When can I accept the goods ordered?

You can accept the goods only if it is in good condition. If the parcel is opened or damaged please return the goods immediately.

How can I return the damaged goods?

If you see the goods in a damaged condition, contact our customer care service, take a photo of the damaged goods and send it back within 24 hours from the time of receipt of the goods.

How can I view the reviews or post comments on the goods and services?

You are most welcome to post the comments on our customer review page. You are requested to post the correct comments which will help us to serve you better.

How can I contact you for any queries?

You can contact our Agents from whom you have bought the goods or if you have ordered the goods online you can call the Chennai no. or you can send a E-mail to us and our customer care will contact you.

Can I order a product that is 'Out of Stock'?

Yes, we will give you the first preference to take your order as soon as we receive the goods.

I want to become a dealer? What should I do?

If you log into the website, at the bottom of every page you can see a “Dealer Sign-up” tab. By clicking the tab, just fill up the dealership form and your request will be considered by our higher officials.

Can I Purchase the goods in bulk and sell it in Retail?

Yes, you can fill the dealership form and purchase in bulk quantity.

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